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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Exporting Open Work Or...
Service | Customer Service, Contact Center, Fie...
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Exporting Open Work Orders Views - Bookable Resource Booking Not Populating

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Posted on by SK-05111515-0
It might have happened with the last wave or two of updates, but now in Field Service we're seeing that, when adding the Booked Resources column to filtered views, they are now populating - which is great! Our end users tend to export the data frequently for additional work/follow up - but it's been reported that, when exporting the data to Excel from the work orders view, it does not pull any of the Booked Resources records into the exported file. Has anyone else seen this and potentially know of a resolution?
 
Example of view in Field Service: resources are populated
 
Example of Exported Excel File: resources are not populated
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Field Service

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