D365 and Microsoft Forms PRO

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Posted on by alexyou

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Hello,

I am Dynamics 365 user and I am entitled for Microsoft Forms PRO license. Despite adding the license in the Office 365 Administration Center. My users continue to see standard FORMS rather than PRO.

Does anyone know how my users can access PRO?

Thanks

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Applications and Add-ons

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Johnny Gong 6,482 on at

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RE: D365 and Microsoft Forms *PRO*

Hi Alexyou,

Try the following steps.

1. Click the marked dot beside Admin Center

2. Click 'Forms' and sign in

3. Open Forms Pro to create new survey

If you find any answer helpful pls kindly click 'yes' to verify the answer to close the thread. Much appreciate.

Regards

Johnny
alexyou 385 on at

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RE: D365 and Microsoft Forms *PRO*

Unfortunately none of these helped.
[quote user="Narayan Solanki"]
Hi Alexyou,

Please make sure licences sync hasn't thrown any error. If you are not sure, i would disable form licence and reapply.

More information on how to grant permission can be found on support.office.com/.../turn-off-or-turn-on-microsoft-forms-8dcbf3ab-f2d6-459a-b8be-8d9892132a43

Also allow some time to sync, it may not reflect instantly.
[/quote]
N Solanki 55 on at

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RE: D365 and Microsoft Forms *PRO*

Hi Alexyou,

Please make sure licences sync hasn't thrown any error. If you are not sure, i would disable form licence and reapply.

More information on how to grant permission can be found on support.office.com/.../turn-off-or-turn-on-microsoft-forms-8dcbf3ab-f2d6-459a-b8be-8d9892132a43

Also allow some time to sync, it may not reflect instantly.