Announcements
I've found the "Qualify lead experience" setting under System Settings that prompts the user to choose which record types are created but by default Account/Contact are set to Yes and Opportunity is set to No. See below.
Is there any way I change the default values of these Yes/No fields? Ideally I want Account/Contact to No and Opportunity to Yes.
Hello there,
Thanks for your question, unfortunately this is not possible by using the OOB qualify button. If you want to create only an opportunity, you could create your own button with the custom Java Script logic needed for this.
This is the doc for qualifying leads. https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/qualify-lead-convert-opportunity-sales
regards,
Hi,
Custom Button will come to your help, but not with OOB feature.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Jump in, show your community spirit, and win prizes!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Hamza H 142 Super User 2026 Season 1
Nagaraju_Matta 128
11manish 99