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Data entity Export - Database connection issue

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Posted on by 11,306

Good morning

I'm using a local development Virtual machine. Its upgraded as below.

pastedimage1680770520473v2.png

Everything is working ok except for exporting of data entities. I receive the following error

"Infolog for job 'Export process: VendParameters' (68719494210)Infolog for task Move to staging from target: Vendor parameters (VendParameters-2023-04-06T10:19:19-3609D37883E948A980C315A878ECC066) (68719494215) Failed to acquire connection to database.-Exception from HRESULT: 0xC020801C"

Has anybody come across this?

P.S. I have tested with other entities with the same result

  • Jonathan  Halland Profile Picture
    Jonathan Halland 11,306 on at
    RE: Data entity Export - Database connection issue

    Thanks for the pointer!

    The platform update defaulttopology file did not include the DIXF components.

    I ran the updates with <string>DIXFService</string> included in the service model list and it all works now

    Regards

    J

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,177 on at
    RE: Data entity Export - Database connection issue

    Hope you've allowed required ports, and white-listed related IPs through Firewalls /ACLs

    which SQL database you are trying to use as BYODB, Azure SQL, or Hosted inside a VM?

    Regards,

    Amith Prasanna

  • Suggested answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Data entity Export - Database connection issue

    Please check if this thread

    community.dynamics.com/.../1288305

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,759 Most Valuable Professional on at
    RE: Data entity Export - Database connection issue

    Hello Jonathan,

    The event viewer talks about a database connection issue with timeout.

    I suggest you increase the time session and retry.

    DATA-IMPORT-timeout.png

  • Jonathan  Halland Profile Picture
    Jonathan Halland 11,306 on at
    RE: Data entity Export - Database connection issue

    Thanks for the suggestion, unfortunately still have the same issue. Even after a full VM reboot

  • Suggested answer
    GirishS Profile Picture
    GirishS 27,821 Super User 2024 Season 1 on at
    RE: Data entity Export - Database connection issue

    Hi Jonathan,

    Restart the "Microsoft Dynamics 365 Unified Operations: Data Import Export Framework Service" and check.

    Thanks,

    Girish S.

  • Jonathan  Halland Profile Picture
    Jonathan Halland 11,306 on at
    RE: Data entity Export - Database connection issue

    Hi. Everything is running, i can access F&O, Visual studio dev, syncronise DB etc. Just the Data framework is giving issues

  • Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Data entity Export - Database connection issue

    Hi, can you access SQL server? Please ensure SQL server service is running.

  • Jonathan  Halland Profile Picture
    Jonathan Halland 11,306 on at
    RE: Data entity Export - Database connection issue

    Couldnt find anything particularly helpful there

    pastedimage1680774784048v1.png

  • Bharani Preetham Peraka Profile Picture
    Bharani Preetham Pe... 3,587 Super User 2024 Season 1 on at
    RE: Data entity Export - Database connection issue

    Have you checked this in event viewer? If yes, what does it say?

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