web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Customer Hierarchy Ent...
Finance | Project Operations, Human Resources, ...
Unanswered

Customer Hierarchy Entity not available in Dual-write.

(1) ShareShare
ReportReport
Posted on by Community member 2
Hi All,
 
I'm working on dual-write and there are some entities that we need in CE but those are not available on Dual-Write solutions. For Example, as for Customer hierarchy in docs, is available in templates and not in any solution of dual-write. I tried to add manually from F&) but the table wasn't available at Dataverse side.
 
Anybody knows about how to solve this problem. As of now, we need customer Hierarchies entity data in CE.
I have the same question (0)
  • AR-01121610-0 Profile Picture
    AR-01121610-0 4,967 Moderator on at
    Hy,
     
    unfortunately in the F&O we don't have that kind of customer hierarchy as it is in the CRM/CE side.
    We have some fields which can be used for basic functionality to have a relation between customers, like invoice account or company chain on the customer master data.
    Even every customer can have multiple Delivery Addresses if this the requirement for the hierarchy.
    Beside that it is possible to set relations between accounts on the global address book.
     
    May be you explain what is purpose of the customer hierarchy.
     
    Hope this helps.
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Hi, if you need to have the Customer Hierarchies entity data in CE, I think you may need to explore alternative solutions or customizations. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 611 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 529 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 285 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans