Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Customer Hierarchy Ent...
Finance | Project Operations, Human Resources, ...
Unanswered

Customer Hierarchy Entity not available in Dual-write.

(1) ShareShare
ReportReport
Posted on by Community member 2
Hi All,
 
I'm working on dual-write and there are some entities that we need in CE but those are not available on Dual-Write solutions. For Example, as for Customer hierarchy in docs, is available in templates and not in any solution of dual-write. I tried to add manually from F&) but the table wasn't available at Dataverse side.
 
Anybody knows about how to solve this problem. As of now, we need customer Hierarchies entity data in CE.
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Customer Hierarchy Entity not available in Dual-write.
    Hi, if you need to have the Customer Hierarchies entity data in CE, I think you may need to explore alternative solutions or customizations. 
  • andreasraithel Profile Picture
    andreasraithel 4,823 Super User 2024 Season 2 on at
    Customer Hierarchy Entity not available in Dual-write.
    Hy,
     
    unfortunately in the F&O we don't have that kind of customer hierarchy as it is in the CRM/CE side.
    We have some fields which can be used for basic functionality to have a relation between customers, like invoice account or company chain on the customer master data.
    Even every customer can have multiple Delivery Addresses if this the requirement for the hierarchy.
    Beside that it is possible to set relations between accounts on the global address book.
     
    May be you explain what is purpose of the customer hierarchy.
     
    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans