Defaulting One-time address toggle to Yes

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Posted on by Edmund Fearon

Hi all,

My organisation has a Customer account for which a large number of Sales orders are created with single use addresses. We don't want any new addresses saved against the Customer account, but are finding that a very large number are because users are forgetting to it toggle to Yes.

Is it possible without customisation to set the One-time address toggle to default to Yes rather than No?

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RudyZhang Microsoft Employee on at

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Hi,

Based on the screenshot you provided, our team is unable to determine which specific app in the Dynamics family you are using (we did not find a similar interface in the Dynamics 365 Sales app). Can you provide us with more information about this application? For example, the name of the app or the specific functionality shown in your image.

Best Regards,
Rudy Zhang

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Edmund Fearon 31 on at

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Hi Rudy,

I have perhaps posted this in the wrong the forum. This the Sales order creation view in Dynamics 365 Finance and Operations.

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RudyZhang Microsoft Employee on at

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Hi,

Is this "one-time" option associated with a specific field, you can check the designer of this form to see if it has a default value and change it to "ON".

Best Regards,
Rudy Zhang

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Martin Dráb 238,753 Most Valuable Professional on at

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This thread is wrong for two reasons: it's in a wrong forum and it's a duplicate - the same topic is already discussed in the right forum.

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