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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Email Server Profile s...
Customer experience | Sales, Customer Insights,...
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Email Server Profile setup SQL Error

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Posted on by JackalD365 130

Hi.

I'm getting the below SQL error when trying to access my Email Server profile setup.

The error is not very descriptive.

Please advise.

Thanks

CRM_5F00_SQLError.PNG

  • JackalD365 Profile Picture
    JackalD365 130 on at
    RE: Email Server Profile setup SQL Error

    The issue was related to a data encryption key that wasn't valid under Settings > Data management.

    Thanks

  • Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... on at
    RE: Email Server Profile setup SQL Error

    Is your environment on-prem or azure?

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Super User 2025 Season 1 on at
    RE: Email Server Profile setup SQL Error

    Hi,

    Can you please do F12 and check console Tab.

    May be we get some info there

    Thanks,

    Pradeep.

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