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I have an .stl file with <10,000 faces that I am trying to load into D365 Guides, and place the part as an author on the guide.
A CAD software is used, and the part is scaled appropriately. The part is then loaded into blender, physically reduced in size (scale), then modified with decimate (reduce number of triangles).
When I load a part into guides that has been through the process, it bogs down the system, and sometimes crashes the app and returns me to the start screen.
The file size is 1-3mb for each of these parts.
Any guidance on how to prevent the guide from crashing?
Thank you!
Max
Hi Maxs3 - you mentioned in the title that the models appear to be huge. By default STL files are imported with a scale of 1 meter. This can cause huge models if your expected unit of measurement is something like 1cm. I would first try exporting to FBX, which will allow you to set a scale. You mentioned using Blender:
Note: I haven't checked Blender lately so let me know if these instructions are outdated or you have any troubles.
In the meantime, if you want to share your model (if OK by your company policy), send me a direct message and we'll coordinate secure delivery so our team can take a look at the model. You can also attach the model to a feedback item as described here: (+) How to submit Guides repro steps & telemetry through Windows Feedback Hub - Dynamics 365 Guides Forum Community Forum. However, let me know if you take that approach so I can watch for it and get it routed more quickly.
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