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Hello,
I keep getting the error to fill in field 'Customer Account' when creating a new customer. However, there is no field called Customer Account on the customer creation form.
I have already filled in all fields just to be sure, ( i only left them blank in the below screenshot as it is personal info).
When i click 'save and close' or 'save and open', i get the error below.
Thanks,
Conor
No problem
Thank you to the other guy who also answered. These numbers used to be automatic some months ago, i am not sure if someone changed this, i will check that out also for my own information
You're Welcome!
We have all been there.
Please verify the answers to help others get through the same errors.
It worked! Thank you so much. Didn't actually think anyone would help me. Much appreciated.
Hi Conor,
Can you try setting up customer account number to 'Automatic' based on number sequence and see if you still get this error. If you do, try debugging the system and see what may be wrong. Error is typical when it's not filled in but in your case the record might be getting cleared before the save.
Try it as below.
Right click the form, and click open in new window.
This might be the last step you need, next try to restart the workspace to reveal the changes.
Ok i managed to get into the fields in the dev screen, however it does not let me drag and drop the fields. Maybe i need some type of developer rights in order to do this?
You have to use Developers work space, pres ctrl+D for easy access.
First thing you do is figure out the form you are using to create a customer.
I believe that might be, DirPartyQuickCreateForm.
Open the form nodes, and under the dataSource node, extend the DirPartyEntity fields.
Drag and drop field AccountNum to the design node, under DialogContentGroup.
Thank you for your answer. I am here at Accounts receivable/Common/Customers/All customers
Where do i find the custTable DataSource?
Thanks again for your help.
It seems like you are missing the CustomerAccount Field.
Try this
go to:
Accounts receivable/Common/Customers/All customers
For the same form, drag and drop the customerAccount field from the custTable DataSource to the proper design node, and refresh the form.
After this the CustomerAccount field must be visible above the details group.
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