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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Does anyone know how t...
Service | Customer Service, Contact Center, Fie...
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Does anyone know how to have the alphabet show under contacts and accounts?

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Posted on by JMon1912 14

I am pasting in a visual with my lame paint skills to show the area that I am referring to at the bottom of the contacts/accounts page. I like to sort accounts alphabetically when we are sending out bulk emails and I no longer can see the alphabet that was previously showing along the bottom of the page. Does anyone know how to fix this?

Web-capture_5F00_27_2D00_4_2D00_2022_5F00_85239_5F00_monroe.crm.dynamics.com.jpeg

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  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Does anyone know how to have the alphabet show under contacts and accounts?

    Hi,

    Here are two solutions which can achieve your request.

    Solution 1:

    Go to Advanced Settings > Customizations > Customize the system > Entities > Select the entity you want to customize > Controls > Add Control > Select “Power Apps Grid” and then enable the Jump bar setting > Save & Publish the changes.

    Image Image

    Solution 2:

    Adding '&flags=FCB.PcfDatasetGrid%3Dfalse' to the address bar behind your URL in the view page, which can turn off the new grids.

    Image

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