You’re offline. This is a read only version of the page.
66
Hi Everyone,
Currently going through the 'Set up Lead Scoring' portion of the self guided marketing tutorial found here:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/set-up-lead-scoring
Trying to enable automatic lead scoring, but there is no option to select a 'Existing Contact' at the Inquiry stage. What might the problem be?
Thanks!
That makes total sense.
Thanks for the clarification, Adrian!
Hi word_proficient,
Automatic lead scoring only works for leads that are associated with a contact, and scoring fails for leads that don't have a contact associated with them. When you create a lead manually, you must also associate it with a contact manually to enable lead scoring.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (