Dynamics CRM Stuck at Loading Business Logic in Chrome

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Posted on by Sreelatha

With Chrome upgrade to Version 73.0.3683.86, Dynamics CRM both Online and On-premise are having an issue with loading form and stuck at Loading Business Logic.

This happens only when a record is opened from related entity associated view or from sub-grid. No issues when navigated directly to open form from navigation menu or advance find.

Please note that this issue is only with Chrome and not with IE and also converting to TurboForm is not an option for us.

When I looked at the console, there were some javascript errors related to Mscrm.TurboForm.Control.CustomScriptsManager.frameElement.contentWindow.... is not a function

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Community Member on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Hello Nazer,

Do you have a link to the Microsoft advisory on this issue.

Would really appreciate if you could share it.
Mattw112b 387 on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Is there a fix for online yet? The post that says there is a fix, seems to point to onpremise...

Thanks,

Terry
Fedor Patutinskiy 10 on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Hello!

I am exposing the same issue for Dynamics CRM 2016 version. Could you please advice if there will be any rollup for this version?
Community Member on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Yeap, but MS already released an update that fixes it, so life is back to normal.

V9 0.3

support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates
yleclerc 1,549 on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Jeison - So you just add an onload event on affected forms?

Something like this?

function FixChromeBug() {

//do nothing

}
yleclerc 1,549 on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

Same here... Chrome version 73 + CRM 8.2 on-premise
GGarcia on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

We are seeing this as well with this version of Chrome and with on premises version 1612 (8.2.3.8) (DB 8.2.3.8).
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Nazar Masih on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

For online customers the fix is expected to be deployed this weekend..
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Community Member on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

MS gave us two workarounds:

The first one is to add an empty onload handler (javascript function) to the entity form and it allows the form to load in Chrome.

The second one is to activate the « Use legacy form rendering »

We tested both methods in Chrome, and it works.

MS, told us that they are working for a solution On Line, but it can take a while to be released On Premise.
Hugo G. Morillo 75 on at

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RE: Dynamics CRM Stuck at Loading Business Logic in Chrome

I found the same issue

Google Chrome version: 73.0.3683.86

CRM Version: Dynamics 365 8.2.4.6 OnPremise

community.dynamics.com/.../314939