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Is it possible to add the quick reply to emaill button to the activity timeline in Dyn. CRM 9.1 On-premise as it works in Online version?
Our users extremely need ability to reply to email without opening it (it works fine on Online version, but we are on-premise)
As per my understanding - it should work on online too - https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/whats-new?view=op-9-1 :
Provide email-specific actions for email record
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