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HI,
One of my client is using Dynamics CRM 365 Version 1612 (8.2.2.154). We are experiencing a strange issue. We need to add a custom field to the Knowledge Article’s interactive form but it does not work for us. We added a custom field to the interactive form, published, opened the interactive dashboard, then opened that form but that field won’t appear.
Is this a version specific issue? Is anyone else experienced this issue?
Thanks,
Yaqub
Dear Yaqub, i faced the same issue on contact entity in dynamic 365 trail org then i change the order of the field on form and refresh the browser issue resolved , so you put the field in some other section on form or drag the field below other fields in section your issue will be resolved.
Yes, I have tried all of them. None of them works for me.
Hi,
Did you try on another webbrowser? Did clear all the cache of your browser?
You could also try the "InPrivate" mode of your browser.
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