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Customer experience | Sales, Customer Insights,...
Answered

Adding Approve/Reject Button in Email

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Posted on by 5,514

Hi ,All

I have an Requirement where

I need to add an Approve and Reject Button in Email Body and when user clicks on that record should be approved in CRM

How can i achieve that . Any steps or links will be helpful

Thanks

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi sandee,

    You could use the Approval action of Power Automate, the automatically generated email will contain Approve and Reject Button in email body.

    I shared a demo in following thread:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/397661/approval-registration-for-event

    Regards,

    Clofly

  • sandeepc Profile Picture
    5,514 on at

    can we acheive it thorugh custom workflow or Javascript? if yes how

  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    I don't think it will be possible through javascript or custum workflow.

    As suggested in above post you need to power automate to achieve your requirement.

    Please Mark My Answer Verified If I Were Helpful

  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Sandee,

    The approval feature is a built-in feature of Power Automate, currently there is no corresponding SDK to achieve this in workflow or javascript.

    Regards,

    Clofly

  • sandeepc Profile Picture
    5,514 on at

    Through Action/Plugin also its not Possible?

  • sandeepc Profile Picture
    5,514 on at

    Any Update? or Suggestion on this

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    As suggested earlier you can only use power automate/flow to achieve your requirement

    powerobjects.com/.../

    If you are using crm online then flow is the best option to go for.

    I am afraid it will not be possible with action/plugin as well.

    Please Mark My Answer Verified If I Were Helpful

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