web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Marketing...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamics 365 Marketing: "Something went wrong" & "We couldn't check the page for errors at this time. Please try again later."

(0) ShareShare
ReportReport
Posted on by Bonielsen 20

Hi.

I am currently working on configuring different parts of the Marketing-module in Dynamics 365 - Marketing emails, customer journeys and marketing pages & forms.

I am trying to configure different options for a customer, but am having recurring problems both today and yesterday with error messages popping up:

pastedimage1578388603730v1.png

I have little experience with these vague error messages, and am wondering what is happening here? Is this a common problem with Dynamics Marketing?

Any help or answers on this matter would be greatly appreciated!

I have the same question (0)
  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at

    Hi @Bonielsen,

    this is definitely not expected, nor common problem.

    In your situation, I would do 2 things - 

    1. Raise a support ticket with Microsoft here admin.powerplatform.microsoft.com/support    

    pastedimage1578413718392v1.png

    and attach screenshots just like you did above. 

    2. Check the service health of your environments.

    Follow the link https://port.crm4.dynamics.com/G/ServiceHealth/Index.aspx or https://port.crm11.dynamics.com/G/ServiceHealth/Index.aspx etc depending on your region. This will give you a list with environments, find your one and hopefully it will say Normal Service. If it doesn't, mention this  when speaking to Microsoft as well.

    pastedimage1578413850545v2.png

    Thanks,

    -DD

  • Camilla Larsson Profile Picture
    Camilla Larsson 235 on at

    I have also this problem with some of the users. Not all of them but some. I thought it could be something with the security role.

    have you solved this? Do you still have it and did you raise a ticket to MS Support?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 140 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 70 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans