Email in CRM is sent/received successfully, but this mailbox in Outlook is in draft folder

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Posted on by Process

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I have an issue about Email.

I am using MD365 on-premise, integration with Email router on-premise, have an email that using to send notify, but In CRM these email sent/ received with this mailbox is successfully, in Outlook all successful email are in Draft mail.
Now storage of Draft mail is over.

Please guide my where to check it.

Many thank.