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Customer experience | Sales, Customer Insights,...
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how to use customer voice

Posted on by 45

Hi - I found the app, when I add a project it doesn't actually do anything.  Is there any very basic instructions on how to set up and connect to D365 sales/ce?  Where should I run it from, D365 or somewhere else? 

  • Suggested answer
    Sanjay Kasat Profile Picture
    Sanjay Kasat on at
    RE: how to use customer voice

    For using Customer Voice, you need to log into customervoice.microsoft.com. You will be able to perform all the operations from this site.

    You can connect a Customer Voice project to D365 instance. All the invites and responses for that project will be synced to your org.

    You will find the documentation of different features (including set up) in Customer Voice here: docs.microsoft.com/.../about.

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