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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / email in process
Customer experience | Sales, Customer Insights,...
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email in process

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what can we do if we want send email in microsoft dynamics 365 to several dynamics contact (in field /to/)
i can select maltiple dynamics option . but email has sent to one of them
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    email in process
    Hi,
     
    You can add multiple contacts in the /To/ field of an email to send them an email.
    The prerequisite is that the sender's mailbox is configured for incoming and outgoing success. Otherwise, the outgoing email will be in pending status.
     
    It is not possible to withdraw emails that have been sent out.
     
     
    Best Regards,
    Dengliang Li
     

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