I have kept a column Status Reason in a view.
This field takes the value from statuscode.
This field is in a case form in the header. When the status changes, it does not automatically update in the view.
To update the view, i have to open the case and then close it. Only after i do this, will the detail be updated in the view.
Can it be done so that even if i refresh from a view, whatever changes is in the background, that will be reflected in the view? (so that i do not have to open and close a case)