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Change quantity, reduce order

Posted on by 155

Hi, I need help with order XXXXX item XXXX1 and XXXX2. I wanted to change qty from 4 to 3 pcs on item XXXX1, but instead the work was cancelled even though pick and pack was closed. May i know how to open work ID XXSSSS. 

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Please advise. Thank you

  • Suggested answer
    Scott Gaines Profile Picture
    Scott Gaines 1,943 on at
    RE: Change quantity, reduce order

    The video link below is how to do a reduce pick from the shipment.  I created it in D365, but I think that 2012 has the same functionality.  You basically want to go look at the shipment and there should be a reduce pick button there.

    https://youtu.be/DfVeNu5KmDs

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