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Customer experience | Sales, Customer Insights,...

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Segments in Real Time Journeys

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Posted on by Eva

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Hi!

Is it possible to load Excel lists into segments in Real-time journeys? If anyone here has experience with that, how have you solved it? Is there, for example, the possibility to build a Power Automate Flow where you add an Excel file with a list that then converts these into contacts in Customer Insights - Journeys?

Best regards,
Eva

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Dengliang Li Microsoft Employee on at

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Segments in Real Time Journeys

Hi,

You can refer to the following link to import contact records from Excel to Dataverse using Power Automate Flow.
Importing records to the Dataverse using Power Automate(Flow) | Excel Online > Dataverse (byrondittberner.com)

For more information on how to create segments using Power Automate Flow, you can refer to the following link.
Dynamics 365 Real-time Marketing Segments with Power Automate — Amey Holden | Anything But Code | Dynamics 365 Marketing & Power Platform

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

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