I want to display the these four audit fields in case form: -
- Reactivated On
- Reactivated By
- Resolved On
- Resolved By
How could i show these fields?
Is there any logic or javascript which is helpful?
I want to display the these four audit fields in case form: -
How could i show these fields?
Is there any logic or javascript which is helpful?
Hi Shakti,
Glad it worked. For date & time, you need to change format in the field properties to display it as date & time.
Hope this helps.
Thnaks Ravi now it works perfect.
One more question i want to ask that how can i display the Date and Time in field "Resolved On" date.
Have you changed the scope from user to organization? As mensioned above, if the scope is set to users then it won't work for others
It not works, Is there any other options to do that
If you set the scope as user then it won't work for other users. It will only work for the user who created the workflow.
It was already set as User
The screenshot looks good. You have set the scope as User it won't work for other users. Change that and try again.
Above are are the screenshots of that workflow which was created.
As suggested above, have you created the real time workflow which triggers on status change? If yes, share the screenshot, please.
When i hit the resolve button from grid of form then an pop-up will appear to confirm resolve the case after resolve now Reactive button will appear on the grid of form and resolve button maybe hide.
So i want that when the case is resolved then which user resolved the case and when and the name of that user and time should be updated in "Resolved By" and "Resolved On" fields.
Same approach for "Reactivated By" and "Reactivated On".
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