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Finance | Project Operations, Human Resources, ...
Answered

Sales Order Status is not changing to Approved and confirmed

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Posted on by 137

Hi,

I am creating a new sales order. I choose the order type to Sales Order. After finishing all customer details, line details, site warehouse etc, when i am saving it, the status is not changing to Approved, like it changed to approved in Purchase order. Also even after i am confirming the order, still the status is showing open order. system is not showing any error message.

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  • Verified answer
    Ramit Paul Profile Picture
    22,803 Most Valuable Professional on at

    Hi Ankit,

    Sales order doesnt work like that.

    Check this similar question for your answer

    community.dynamics.com/.../what-are-the-sales-order-status-and-states-in-dynamics-ax-2012

  • Verified answer
    André Arnaud de Calavon Profile Picture
    304,126 Super User 2026 Season 1 on at

    Hi Ankit,

    A status 'Approved' would mean that there is a workflow involved. Out of the box, sales orders don't have an approval workflow support like it is with purchase orders.

    On the sales orders, we only have the next status options: Open order, Delivered, Invoiced, Canceled.

  • Suggested answer
    Sheela Ningappa Profile Picture
    Microsoft Employee on at

    Hi,

    I agree with the below comments, we have only below status for sales order:

    Open Order - Created and Confirmed Sales order's status

    Delivered - Shipped or Dispatched Sales Orders (after dispatch)

    Invoiced - Invoiced Sales Orders(after invoicing)

    Canceled - Canceled Sales Order (after cancellation)

    Regards,

    Sheela

  • Ankit_Finance Profile Picture
    137 on at

    Thankyou all for kind help.

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