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Sales Order Status is not changing to Approved and confirmed

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Posted on by 137

Hi,

I am creating a new sales order. I choose the order type to Sales Order. After finishing all customer details, line details, site warehouse etc, when i am saving it, the status is not changing to Approved, like it changed to approved in Purchase order. Also even after i am confirming the order, still the status is showing open order. system is not showing any error message.

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  • Ankit_Finance Profile Picture
    Ankit_Finance 137 on at
    RE: Sales Order Status is not changing to Approved and confirmed

    Thankyou all for kind help.

  • Suggested answer
    RE: Sales Order Status is not changing to Approved and confirmed

    Hi,

    I agree with the below comments, we have only below status for sales order:

    Open Order - Created and Confirmed Sales order's status

    Delivered - Shipped or Dispatched Sales Orders (after dispatch)

    Invoiced - Invoiced Sales Orders(after invoicing)

    Canceled - Canceled Sales Order (after cancellation)

    Regards,

    Sheela

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,885 Super User 2024 Season 2 on at
    RE: Sales Order Status is not changing to Approved and confirmed

    Hi Ankit,

    A status 'Approved' would mean that there is a workflow involved. Out of the box, sales orders don't have an approval workflow support like it is with purchase orders.

    On the sales orders, we only have the next status options: Open order, Delivered, Invoiced, Canceled.

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 22,295 Most Valuable Professional on at
    RE: Sales Order Status is not changing to Approved and confirmed

    Hi Ankit,

    Sales order doesnt work like that.

    Check this similar question for your answer

    community.dynamics.com/.../what-are-the-sales-order-status-and-states-in-dynamics-ax-2012

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