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Hello,
We are facing couple of JavaScript issues on the unified UI for Dynamics 365 Customer Engagement.
Any help on resolving these issues will be much appreciated. This is hindering our progress to migrate from the Classic UI to the Unified UI.
Thanks,
Swaroop
For #1 Business Rules also trigger on change, but that doesn't solve your JavaScript issue. Please reach out to support for guidance.
For #2 Can you modify your business logic to first prompt for confirmation from the user and based on the output (confirmation) only then trigger the save?
In any case, you should use Xrm.Navigation for your dialog, as other methods are officially deprecated, as documented here:
Hi Henry,
For both #1 and #2 I am using Javascript functions which work correctly on the Classic UI.
For #1
I have a javascript function that triggers on the OnChange event. When I change the control to use Flip-switch instead of a checkbox, by flipping the value NO to YES or YES to NO doesnt trigger my javacscript on change function.
I cannot use a Business Rule in this case as I am expecting the functionality to work on change. With business rule i can only make it run on save.
For #2
This is also a custom javascript function that opens up a confirmation dialog box before the save action completion, takes the input from user to proceed with the save or cancel the save and then based on the input provided completes the save action or prevents the save action. I am using the Xrm.Utility confirm dialog box for this which works correctly in the classic UI.
I also tried using the Xrm.Navigation confirm dialog box but have seen the same behavior. The save action always completes irrespective of the input from the user (even before the user provides any input).
Thanks,
Swaroop
Hi Swaroop,
For #1 that's odd. Are you using a Business Rule or a JavaScript for this?
In case you are using a Business Rule, can you check if all the fields referenced in the Business Rule logic are present in the form body?
For #2 is this a Save that you are doing in JavaScript?
Otherwise in my experience the Unified Interface does take into account the user choice to either save or discard their changes.
Did you have the opportunity to test the Early Access of the Release Wave 2 on a sandbox?
Because this enhancement might be of interest to you: docs.microsoft.com/.../improving-save-changes-dialog
You can activate the Early Access by following these steps: docs.microsoft.com/.../preview-october-2019-updates
In case you still have issues for both #1 or #2, I'd recommend that you open a Support Request here: admin.powerplatform.microsoft.com/support
Henry
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