I would like to grant my accounting management team the ability to reassign workflow items. I do not see a Duty or Privilege out of the box to do this, so I am attempting to create a new privilege. I've gone through several iterations without success. Currently, my privilege has the following: Action menu items: WorkflowStatusReassignWorkItem, Display menu items: WorkFlowStatus, WorkFlowStatusDetail, Entities:
WorkflowWorkItemQueueAssigneeEntity, WorkflowWorkItemQueueAssignmentEntity, WorkflowWorkItemQueueAssignmentRuleEntity.
I then assigned this privilege to my Accounting Management role. After having one of my accounting managers logout and back in, she does not even see the Workflow status section on the Workflow History screen. I'm am at a loss on what else to throw in.
Also, if anyone has some tips on how to identify the Entities or actions to which you would like to grant access, I would appreciate it. I find myself stumbling through the Duties and Privileges lists filtering by keywords and granting stuff until I get the desired result. Surely, there is a better method.
