web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Omnichann...
Customer experience | Sales, Customer Insights,...
Unanswered

Dynamics 365 Omnichannel for Customer Service: WhatsApp Channel Pricing only

(0) ShareShare
ReportReport
Posted on by Tin 1,562
Hello Everyone,
 
I want to integrate only WhatsApp with Dynamics CRM, can anyone please guide me on which license need to subscribe?
 
As found on the below URL, Digital Messaging and Voice Add-in charged 90$ with the full package of Omni feature but I am looking only for the WhatsApp, please suggest.
 
 
Thanks,
 
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 228

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 156 Super User 2025 Season 2

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 149

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans