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5Hello,
I'm trying to do the following.
In copilot studio i'm trying to get the opening hours from a spesific record in operating hour (msdyn_operatinghour). From my understanding the daily work schedules are located in "Working Hours" but I have no possible way to list these.
any suggestions or workaround on this issue?
In copilot studio i'm trying to get the opening hours from a spesific record in operating hour (msdyn_operatinghour). From my understanding the daily work schedules are located in "Working Hours" but I have no possible way to list these.
any suggestions or workaround on this issue?
The background to do so is to be able to either escalate to an agent if it's within these opening hours or to promt the end user to create a case for followup.
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