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Dynamics 365 general forum

How can I reverse a partially applied credit memo (Sm Bus Financials v9)

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I'm not sure how this happened but here is the problem:

A credit memo was associated to a vendor for $700.   However, it was not applied to a specific invoice. Somehow $350 was applied to that credit memo.  So now the vendor's accounts payable displays as a negative $350.

I can't void the original credit memo because it has been partially applied.  

So, how do I remove or adjust this entry so that I the accounts payable will display as $0.  

I'm sorry I can't provide more info as to how - or why - this was done as I inherited this and this is from the prior fiscal year.

thanks

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