Error on Mail Send: transactionCurrencyId needs to be supplied to format a transaction money field

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Posted on by Community Member

Hi All,

We're seeing this error randomly while sending out emails via workflow "transactionCurrencyId needs to be supplied to format a transaction money field". We are not using transaction currency anywhere. Any ideas/thoughts.

Thank you in advance!

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RaviKashyap 55,410 Moderator on at

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Is there any other step in the workflow which related to some other entity having the currency value?

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Community Member on at

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No we arent setting currency anywhere, we are not using currency infact.

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RaviKashyap 55,410 Moderator on at

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Can you share a screenshot of your workflow?

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Community Member on at

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Ravi I have attached the workflow for which we are getting error.

Thanks ,

Anwesha

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RaviKashyap 55,410 Moderator on at

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Hi,

This workflow is triggering as a child workflow, are you using any create/ update on the parent workflow (the workflow which calls this workflow?

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Community Member on at

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In Parent Workflow we are checking condition and sending out mail ,On Status Change of Case.

Thanks,

Anwesha

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Neurone3 30 on at

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I'm facing the same problem but on an InstantiateTemplateRequest via web api. Any Solutions?

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Community Member on at

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We tried engaging Microsoft but no resolution yet

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Franji 25 on at

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Hi,

Have you finally found a solution for this?

We have the same problem since we update to dynamic 9.0 when a workflow tries to send a template by email, it gives us the error:

transactionCurrencyId needs to be supplied to format a transaction money field

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Neurone3 30 on at

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Hi, if the template regards an account or a contact entity you need to set the currency type on the account. In my case this solved the problem.

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