You’re offline. This is a read only version of the page.
Hi,
We schedule a lot of our appointments through Activities>Appointments on Dynamics 365.
Since Yesterday all appointments created are not sending out email invitations to our customers.
This is only happening for certain roles. It works fine for user if I assign them a system admin role which is not feasible.
Was there any permissions changes made recently that would stop this?
Thanks
Are you using Server Side Synchronization?
Try opening the failures dashboard to see if there are any failures happening and what error message it gives you.
docs.microsoft.com/.../troubleshooting-monitoring-server-side-synchronization
This typically happens when changing to SSS and using the App for Outlook, when users don't have permissions to "Read Email Server Profile" which is required.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (