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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Communcation Error in ...
Microsoft Dynamics AX (Archived)

Communcation Error in AX 2009: Disconnects the AOS Service automatically

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Posted on by SII1MNL 1,295

Hello,

I would like to seek from you guys regarding with my problem. Everytime I run the report it disconnects the AOS instantly and giving me this error:

 

And the services for this AOS stops and I need to start again. Can you help me with this problem? Thank you.

Sincerely,

Ivan

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  • Community Member Profile Picture
    Community Member on at

    Please review the windows event log for more information

    Please verify and update us with your findings

  • SII1MNL Profile Picture
    SII1MNL 1,295 on at

    Hi Nitesh,

    I got this Error: Eventname is AP Crash and I did some research they say its not related to AOS?

    Fault bucket , type 0

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: Ax32Serv.exe

    P2: 5.0.593.0

    P3: 4831d373

    P4: StackHash_4b9c

    P5: 6.1.7601.18247

    P6: 521eaf24

    P7: c0000374

    P8: 00000000000c4102

    P9:

    P10:

    Attached files:

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Ax32Serv.exe_dc1d664b706b8fbf34c234874fc5f7bbff002c_01fe075d

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 797b661f-7c33-11e4-ac3d-40167eae930a

    Report Status: 0

  • Community Member Profile Picture
    Community Member on at

    This error message is not having any specific details.

    Please review if you find any other error message in windows event log

    Please let us know if you have multi server installation or single server installation

  • SII1MNL Profile Picture
    SII1MNL 1,295 on at

    This is the error message in windows event log:

    Faulting application name: Ax32Serv.exe, version: 5.0.593.0, time stamp: 0x4831d373

    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

    Exception code: 0xc0000374

    Fault offset: 0x00000000000c4102

    Faulting process id: 0x1cbc

    Faulting application start time: 0x01d0102819e76df2

    Faulting application path: C:\Program Files\Microsoft Dynamics AX\50\Server\ContosoAX2009_GST\Bin\Ax32Serv.exe

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

    Report Id: 797b661f-7c33-11e4-ac3d-40167eae930a

    Nitesh, single server installation.

  • SII1MNL Profile Picture
    SII1MNL 1,295 on at

    Dear Nitesh,

    This is the error I am getting:

    Event ID : 184

    The Microsoft Dynamics AX Application Object Server is running on an operating system that is not supported. The supported operating system versions are Microsoft Windows Server 2008 and Microsoft Windows Server 2008 R2.

    but the AOS was installed in Win Server 2008 R2.

  • Verified answer
    Ariston J. Profile Picture
    Ariston J. on at

    Hi Ivan,

    You can solved the issue by installing the latest Roll Up (AX 2009 RU8) from Microsoft in your AX 2009 Environment and completing Initialization Checklist.

    Happy coding :)

  • SII1MNL Profile Picture
    SII1MNL 1,295 on at

    Thanks for your help Ariston! Now it's working fine.

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