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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Workflow is not trigge...
Finance | Project Operations, Human Resources, ...
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Workflow is not triggering in D365 f&o.

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Posted on by RSX 202
Hi, 
I've set up a custom workflow for my custom form, which includes a status field. In the table's CanSubmitToWorkflow method, I've added a condition to trigger the workflow when the status is 'Draft'. Despite activating the workflow in the environment and creating a new record with the status set to 'Draft', the workflow still isn't triggering. Am I overlooking something
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Dynamics 365 Finance
I have the same question (0)
  • RSX Profile Picture
    RSX 202 on at
    Workflow is not triggering in D365 f&o.
    Hi 
    Yes, It is the same
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 8,823 Super User 2025 Season 2 on at
    Workflow is not triggering in D365 f&o.
    Hi,
     
    Did you check the Query that used on the workflow? Does it contain the same table on the form?
     
     

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

  • RSX Profile Picture
    RSX 202 on at
    Workflow is not triggering in D365 f&o.
    Hi,

    Yes, I've checked the details and when a new record is created the first enum value is Draft.
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 8,823 Super User 2025 Season 2 on at
    Workflow is not triggering in D365 f&o.
    Hi @RSX,
     
    Did you check my last comment?
     
    Is the draft the first value of your Enum?  Are you sure when you create new line, the status is draft? Maybe you have other default value for your Enum like None, check the data from SQL or table browser.
     

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 8,823 Super User 2025 Season 2 on at
    Workflow is not triggering in D365 f&o.
    Hi,
     
    Is the draft the first value of your Enum?  Are you sure when you create new line, the status is draft? Maybe you have other default value for your Enum like None, check the data from SQL or table browser.
     
     

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

     
     
     
  • RSX Profile Picture
    RSX 202 on at
    Workflow is not triggering in D365 f&o.
    Hi 
    Yes, I did build and sync my model after removing the default parameter.
    Also activated the new workflow set up, still the workflow was not activated on the draft status. 
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 8,823 Super User 2025 Season 2 on at
    Workflow is not triggering in D365 f&o.
    Hi @RSX,
     
    Did you build and sync your model after removing the default parameter?
    Did you try to activate new workflow (configure new workflow) setup?

     

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

     
     
  • RSX Profile Picture
    RSX 202 on at
    Workflow is not triggering in D365 f&o.
    Hi,

    I removed the default value of workflow parameter, it didnt work. 
    Tried debugging again, the debugger is not getting hit.
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 8,823 Super User 2025 Season 2 on at
    Workflow is not triggering in D365 f&o.
    Hi,
     
    Try to remove default value of workflowtype parameter: 
     public boolean canSubmitToWorkflow(str _workflowType)
    {

        boolean ret;
        ret = super(_workflowType);
        if(this.status == statusEnum::Draft)
        {
            ret = true;
        }
        else
        {
            ret = false;
        }
        return ret;
    }

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

  • RSX Profile Picture
    RSX 202 on at
    Workflow is not triggering in D365 f&o.
    Hi, yes I tried debugging after full build with synch, but the debugger was not getting hit 
     public boolean canSubmitToWorkflow(str _workflowType = '')
    {

        boolean ret;
        ret = super(_workflowType);
        if(this.status == statusEnum::Draft)
        {
            ret = true;
        }
        else
        {
            ret = false;
        }
        return ret;
    }
     

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