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Customer experience | Sales, Customer Insights,...
Suggested Answer

Issue with Marketing emails if forwarded from outlook to gmail or visaversa

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Posted on by 105

The alignment of the marketing email template is breaking up when the email is forwarded from gmail to outlook or outlook to gmail. Between the same outlook emails it working fine. 

Is there a way we can fix this.

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  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Tez,

    Did you forward email from Outlook client to Gmail, and view email forwarded from the Outlook client in Gmail?

    If so, try opening email in Outlook web, then forward the email from web side to check whether alignment would still break up.

    Regards,

    Clofly

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