Good day,
When we were running GP2015 using the standard reports dictionary, nothing modified, our cheques printed correctly. We then upgraded to GP2018 and now they do not print as expected. The footer of the first cheque is printed at the top of the second page which throws off the alignment of the second and all subsequent cheques.
We are using the exact same printer with no changes to the print driver. I verified that both GP2015 and GP2018 were using the standard REPORTS.DIC with no modified reports.
This application is a complete enigma to me and the Report Writer seems to be quite finicky with a heavy dose of mysticism.
We are using the Check with Stub Top and Bottom - Text report printing to 8.5" x 11" Letter stock. I have referenced KB856504, Payables Check field sizes in Report Writer for Microsoft Dynamics GP. All field sizes look appropriate. It seems to me as if it is trying to print to A4 instead of Letter but I cannot find any settings which would alter this.
Might you have any hints for me on how I could get these cheques to print correctly on a single page?
Thank you,
Andre