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Good day,
When we were running GP2015 using the standard reports dictionary, nothing modified, our cheques printed correctly. We then upgraded to GP2018 and now they do not print as expected. The footer of the first cheque is printed at the top of the second page which throws off the alignment of the second and all subsequent cheques.
We are using the exact same printer with no changes to the print driver. I verified that both GP2015 and GP2018 were using the standard REPORTS.DIC with no modified reports.
This application is a complete enigma to me and the Report Writer seems to be quite finicky with a heavy dose of mysticism.
We are using the Check with Stub Top and Bottom - Text report printing to 8.5" x 11" Letter stock. I have referenced KB856504, Payables Check field sizes in Report Writer for Microsoft Dynamics GP. All field sizes look appropriate. It seems to me as if it is trying to print to A4 instead of Letter but I cannot find any settings which would alter this.
Might you have any hints for me on how I could get these cheques to print correctly on a single page?
Thank you,
Andre
Hello,
Thank you for using Community Forums. My name is Becky and I will assist you.
What you are experiencing is a bug.
Bug 93098: GP Fall 2019 - New Feature Payables Long Description field causes check stub to print on 2 pages.
This was corrected in GP -2019 Year-End Update (version GP 18.2.1013)
community.dynamics.com/.../microsoft-dynamics-gp---2019-u-s-year-end-update-released
If you are not on the newest year end update, the report will need to be modified to reduce the size in Report Writer.
If you have questions, please let me know.
Becky
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