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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error screen while cre...
Customer experience | Sales, Customer Insights,...
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Error screen while create a Process using Connection as its entity

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Posted on by thedee 5

Hi all,

I'm trying to create a new Process in D365 using Connection as its entity. But when I open that Process in editor, it always get an unexpected error.

  • Timestamp: 4/21/2020 6:55:38 AM UTC
  • Service Request Id: 7d22064f-f642-4f01-a1c6-37253fc0e554

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  • Tenant Id: fa53a526-b95e-432f-b6f5-****
  • Url: https://****.crm5.dynamics.com
  • Organization Id: cfd1542d-1362-4087-ad91-*****
  • Type: Secondary
  • Unique name: org4657bf4f
  • Created on: 5/29/2019 9:21:11 AM
  • State: Enabled
  • Security Group: b5778080-7e45-45de-bd54-5434e225832c

But if I try to create other process with Opportunity as its entity, the process could be edited normally.

Any suggestion?

Thanks before.

  • David Yu Profile Picture
    David Yu on at
    RE: Error screen while create a Process using Connection as its entity

    Hi,

    You may raise a case issue the information above through admin.powerplatform.microsoft.com/support. Support from Microsoft will help to check the telemetry and try to resolve it as soon as possible.

  • Suggested answer
    Vijay Tailor Profile Picture
    Vijay Tailor 431 on at
    RE: Error screen while create a Process using Connection as its entity

    Can you please try with clear Cache Or try with different browser.

    hope it will resolve your issue.

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