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Dynamics 365 Community / Forums / Customer Service forum / Microsoft.Crm.Asynchro...
Customer Service forum

Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.ExchangeError -2147167669

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Posted on by Alexander BB 295

Hi everyone,

My App integration got stuck on pending tracking for all tracked items.

In the log I get 5000+ Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.ExchangeError -2147167669 errors for three users

Exchange Online ServerSideSync with 365 CRM 9.1.0.35

All e-mail tests Succeeded

Categories:
Setup and Upgrades
I have the same question (0)
  • Suggested answer
    awad Profile Picture
    awad on at

    Hi,

    Check if the email that is failing to sync has inactive contact.

    Also check the security role permisisons of the user for the outlook app.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/v8/deploy-dynamics-365-app-for-outlook

    Check this post if this helps you.

    https://community.dynamics.com/crm/f/117/t/198990

  • Alexander BB Profile Picture
    Alexander BB 295 on at

    I have Sysadmin role in CRM.

    Every e-mail fails. I only link to existing cases.

    I will log a MS Support ticket.

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