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Hi everyone,
My App integration got stuck on pending tracking for all tracked items.
In the log I get 5000+ Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.ExchangeError -2147167669 errors for three users
Exchange Online ServerSideSync with 365 CRM 9.1.0.35
All e-mail tests Succeeded
I have Sysadmin role in CRM.
Every e-mail fails. I only link to existing cases.
I will log a MS Support ticket.
Hi,
Check if the email that is failing to sync has inactive contact.
Also check the security role permisisons of the user for the outlook app.
Check this post if this helps you.
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