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Map in UI is not loading but it is loading on the traditional interface

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Posted on by Community Member Microsoft Employee

Hi,

So i have a composite address 1 on a form that i use for both the traditional and the UI interfaces. In the traditional one, the map is showing correctly however in UI, it is not picking up the location. Can anyone help me with this?

I have tried enabling and disabling the map, i have tried just using the non composite fields all with no luck and i'm not sure what is wrong. This is happening on both the contact and account entity

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Unexpected Behavior

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Community Member Microsoft Employee on at

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RE: Map in UI is not loading but it is loading on the traditional interface

Yup! Thank you
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Henry J. 5,237 on at

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RE: Map in UI is not loading but it is loading on the traditional interface

Hello Jay,

If I understand well, the map component displays correctly, but only locates the address in the legacy web client and not in the Unified Interface.

I did some tests and was able to reproduce the issue:

Unified Interface:

Legacy web client:

After investigation I can see that this issue was recently reported and identified, but I would still advise you to open a support request on https://admin.powerplatform.microsoft.com/support to follow up with resolution and make sure that you identify yourself as an impacted customer.