Custom Channel Real Time Marketing Invalid Test Send

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Posted on by yovi_putranto

Hello Everyone,
I try to create custom channel WhatsApp in D365 Marketing from this documentation, but when i create a new message and i click Test Send. Send Message is Unsuccessful with error /Contact: Invalid Test Send Parameter were provided/. I don't know how to fix it. Any solution to fix this? Thank you

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Dengliang Li Microsoft Employee on at

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Hi,

Please add the phone number for sending to the consent center, and then try the test send.

Best Regards,
Dengliang Li

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yovi_putranto 7 on at

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Hi Dengliang Li,

I've added phone number in concent center before but still error invalid parameter, does it have anything to do with record on channel instance? Because the source code example in the documentation requires data in the Contact Point, Channel Definition and Extended Entity columns. But when creating a new custom channel, only the contact point field is filled in

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andreitofanlink 8 on at

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Hello Everyone,

I'm having the exact same problem added both the sender and the recipient to the custom consent but is still not working.

I'm using the sample-custom-channel with no modifications (only the plugin was built and the solution was packed as unmanaged).

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-extend-outreach-custom-channels#sample-solutions

Any ideas why I'm getting this error?

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