Segment from Real Marketing interaction

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Posted on by Elly-Farokhi

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Hello,

I want to create a segment of people who click on specific links in the email.

I send my email using Real-Time Marketing but I cannot query about Email Clicked.

can you help me, please?

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Suggested answer

Naveen Ganeshe 3,397 User Group Leader on at

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Hello Elly,

You can create a segment based on the behavior blocks like email links clicked, Bounced emails etc. PLease see below screenshot for reference:

Please make sure you have the email's enable for "Track email link clicks"

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Elly-Farokhi 205 on at

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Hello Naveen,

This is outbound marketing interaction.

I want to see the link clicked from Real-time marketing.

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Leah Ju Microsoft Employee on at

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Hi Elly,

Currently, You can refer to the following links to build segments in real-time marketing:

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-build-segments

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-natural-language-segments

There is no way to filter the interaction data of emails with a behavior block like in outbpound marketing.

Maybe you can try to use Web API to create a real-time marketing segment:

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-api-segment

Real-time marketing email interaction data reference:

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-interactions-reference#channel-common--email

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Elly-Farokhi 205 on at

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Thank you for the information Leah.

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Bjornar Kvalvik 55 on at

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This is much needed, and hopefully will be covered by the new features being made available for preview shortly:

experience.dynamics.com/.../

Please mark as verified if this is what you’re looking for!

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