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Hello,
I want to create a segment of people who click on specific links in the email.
I send my email using Real-Time Marketing but I cannot query about Email Clicked.
can you help me, please?
Hello Elly,
You can create a segment based on the behavior blocks like email links clicked, Bounced emails etc. PLease see below screenshot for reference:Please make sure you have the email's enable for "Track email link clicks"
Hello Naveen,
This is outbound marketing interaction.
I want to see the link clicked from Real-time marketing.
Hi Elly,
Currently, You can refer to the following links to build segments in real-time marketing:
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-build-segments
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-natural-language-segments
There is no way to filter the interaction data of emails with a behavior block like in outbpound marketing.
Maybe you can try to use Web API to create a real-time marketing segment:
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-api-segment
Real-time marketing email interaction data reference:
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-interactions-reference#channel-common--email
Thank you for the information Leah.
This is much needed, and hopefully will be covered by the new features being made available for preview shortly:
experience.dynamics.com/.../
Please mark as verified if this is what you’re looking for!
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