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Dynamics 365 Community / Forums / Customer Service forum / Hi, I have a question ...
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Hi, I have a question about mailboxes.

Posted on by Jaslin

I want to create a routing rule, so that when a case 1 is created it will be assigned to a TEAM 1, then when case 2 is created it will assigned to Team 2, then when case 3 is created it will assigned to Team 1 again.  What would be the suggested method to do this? 

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