Skip to main content

Notifications

Service | Customer Service, Contact Center, Fie...
Answered

Scheduleboard change week view + remove utilizations?

Posted on by 880

Hi,

1) How can we customize the sceduleboard so when we open the scheduleboard we can see the orders

2) Further more we don't care about the utilizations. So instead we wan't the oorders shown that is planned troughout the weeks

8132.scheduleboard.png

3) All the weeks in the scheduleboard starts with sunday instead of monday, how can this be changed? We have changed the starting week in system settings to monday. This however dosn't change anything?

7652.Capture.PNG

  • Verified answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Scheduleboard change week view + remove utilizations?

    I'm not sure who has access to the web casts, but a while ago one of our product managers presented where we are heading wrt/ the schedule board. In a nutshell - in particular the experience of the non-hourly boards will be improved. Here is the recording:

    infopedia.eventbuilder.com/view (From 21 mins to 32 mins of this video)

  • RE: Scheduleboard change week view + remove utilizations?

    Hi Partner,

    As far as I know, Utilization Bar cannot be removed from the schedule board 

  • rskadk1 Profile Picture
    rskadk1 880 on at
    RE: Scheduleboard change week view + remove utilizations?

    Ali Khan,

    I think you misunderstood me. i will try to explain further..

    1) I dont wan't to remove anything in the left resource tab. What i wan't is to remove all the utlization bars on the schedule board. So my work orders are shown directly (Like when i use the hour view). When i use the day view i see the utilization and have to click "+" in the upper left corner to display the work orders. I wan't to get rid of the utilization bars in the day view. Is hard to get an overview when i don't see the work orders imidiately....

    2) Same as 1.-. I wan't the work orders shown in week view. Exactly like in hour view...

    3) Any unsupported method?

  • Noah Crauwels Profile Picture
    Noah Crauwels 15 on at
    RE: Scheduleboard change week view + remove utilizations?

    Hi,

    Related to your third question: it is impossible to change the first day of the week on the schedule board (https://community.dynamics.com/365/projectserviceautomation/f/dynamics-365-for-project-service-automation/370705/schedule-board---week-view-change-first-day-of-week/980223#980223)

  • Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Scheduleboard change week view + remove utilizations?

    1. Can you elaborate on this point? Work orders are shown in the board and on the bottom panel, as out of the box

    2. Goto Schedule Board, select a tab, click on Setting on top right. A configuration window will open, find 'Resource Cell Template' and click on the field to open html. Remove these two lines:

      <div class='secondary-text ellipsis'>
    {{#if (eq (is-sa-grid-view) false) }}
    <div class='booked-duration'>{{BookedDuration}}<div class='fo-sch-clock'></div></div>
    <div class='booked-percentage'>{{BookedPercentage}}%</div>
    {{/if}}
    </div>

    3. I don't think there is a supported way to do this

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Scheduleboard change week view + remove utilizations?

    I believe that the utlization is based on the working hours of the bookable resource and the visible date range you have specified on the schedule board

    You can edit the resource template cell here - https://docs.microsoft.com/en-us/dynamics365/field-service/extend-schedule-board-custom-resource-attribute

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans