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Question about Customer Voice links sent from D365 Realtime Marketing Emails

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Posted on by DD-04091711-0

15

Hello,

I recently integrated CV with Realtime Marketing and was able to select a test survey and add the link to a button.

My question is will this include contact record names in the survey response analytics or mark all the responses anonymous if send through this channel?

and will I be able to filter by survey responders from within the contact tab? For instance pull a report of all who filled out the survey?

Thanks!

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Question about Customer Voice links sent from D365 Realtime Marketing Emails

I am sure these articles can provide different perspectives to achieve the same goal:

Add surveys to your campaigns - Dynamics 365 Customer Insights | Microsoft Learn

Personalise and Automate Customer Voice Surveys with Real-time Dynamics 365 Marketing — Amey Holden | Anything But Code | Dynamics 365 Marketing & Power Platform

Sending D365 Customer Voice Survey Requests Via D365 Marketing (meganvwalker.com)

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