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Customer experience | Sales, Customer Insights,...
Answered

Alerts - deprecated feature? (UPDATE - no)

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Posted on by 40

I see references to Customer Voice Alerts all over the product pages and there is even an entity called Customer Voice alerts (msfp_alerts)  However there are no alerts to be configured anywhere in the user interface of CV.  Is this feature still available?

MissingAlerts.jpg

msfp_5F00_alert.jpg

I have the same question (0)
  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    JLucas - we are working on releasing the alert functionalities - the backend CDS changes have been rolled out and we will work on the UX release changes in the next few weeks. 

  • JLucas Profile Picture
    40 on at

    @welly_lee, so it's the opposite of deprecated! Thanks for the head's up.  Is it safe to assume the post-survey message rules is also just now out yet in the UX?

  • Suggested answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Yes. "Opposite of deprecated" :-)  post survey message rule is being rolled out.

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