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Dynamics 365 general forum

Can the Outlook menu be edited/trimmed?

Posted on by Microsoft Employee

Hi experts,

I'm assisting a customer who is using the Dynamics 365 for Outlook add-in and wants to edit the menu that appears on the left-hand side (below the Inbox and other mail folders).

I can't see any way to edit this, does anyone know of a way to do so?

They want to hide fields that they wouldn't be using like "Field Service", "Portals" etc.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can the Outlook menu be edited/trimmed?

    Thanks Ravi that definitely looks promising. It's unfortunate that there is no official documentation on how to do this, but I'll see if the customer can work it out.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Can the Outlook menu be edited/trimmed?

    Hi,

    Are you taking about the Outlook addin? If yes that you can edit the sitemap and for each subarea (entity), set the client as Web. You can either use XrmToolbox sitemap editor or inbuilt CRM sitemap editor or manually update the sitemap xml. Refer below links:

    www.catapulterp.com/edit-site-map-using-new-microsoft-dynamics-sitemap-designer

    community.dynamics.com/.../170423

    garethtuckercrm.com/.../intro-to-editing-the-site-map-in-crm-2011

    www.youtube.com/watch

    Hope this helps.

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