Finance | Project Operations, Human Resources, ...

cannot select bank on payment form on vendor card

(0) Share

Report

Posted on by Ms Burog

390

Hi,

I have a vendor code that we cannot add the bank account on the payment form. Bank account was setup but it is just not showing on the drop down menu. Other vendor account is working. We recently have updated our D365 to 10.0.19 (10.0.837.120) and was wondering if this is a bug but I can't see any article about it. Please advise.

Thanks!

All responses (4)

Answers (0)

Suggested answer

Prem Kumar Bachu 3,418 on at

Like (0)

Report

RE: cannot select bank on payment form on vendor card

Hi Burog,

If you filled all the required values in vendor bank account and it is not showing in dropdown to select default bank accounts under payments tab, this might be because of data issue in table level.

Take a help from developer as it is happening for only one account, request them to compare this vendor with other vendor which you are not getting issues.

Thanks,

Prem
Ms Burog 390 on at

Like (0)

Report

RE: cannot select bank on payment form on vendor card

Hi Prem,

Yes I've tried recreating it, status is active, but won't show on the drop down. Only happens on this particular vendor account:
Suggested answer

Alireza Eshaghzadeh 13,264 Super User 2024 Season 2 on at

Like (0)

Report

RE: cannot select bank on payment form on vendor card

Hi,

I cannot find this a registered bug in LCS. As Perm mentioned, Please check if the vendor bank account that have created, has "Active status.

Please check the Microsoft doc regarding the vendor bank account creation and status of the bank account:

Create a vendor bank account - Supply Chain Management | Dynamics 365 | Microsoft Docs

Regards,

Alireza
Suggested answer

Prem Kumar Bachu 3,418 on at

Like (0)

Report

RE: cannot select bank on payment form on vendor card

Hi Burog,

Check the bank account setup particularly, what is the status it is showing and is there any expiration date entered.

Try with creating new bank account if possible.

Regards,

Prem