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I have an issue with realtime journeys that start with a segment. I am using the "A one-time journey where newly added audience members can start any time" setting, but it doesn't work as expected.
I tried to use a dynamic segment (tried outbound and realtime) to start a realtime journey. The journey works for all the contacts that are already in the segment when activating. However, it doesn't trigger for new added contacts.
How can I create a RT journey that triggers for new added segment members in a dynamic segment?
Hi luethilu,
Could you give me an overview of how your journey was designed?
It looks like the frequency was designed to be repeating rather than ongoing:
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-tile-reference
I think it's more like a bug, and I suggest you raise a support ticket:
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