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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / INVOICE IS BEING POSTE...
Finance | Project Operations, Human Resources, ...
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INVOICE IS BEING POSTED BUT NOT PRINTED

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Posted on by Community member 2
Hello everyone,
 
I'm trying to print an invoice where the customer account and the invoice account are different (it's a procedure followed by my client).
Although I am able to post the invoice, i can't print it and i get the following message:
 
List is empty at 'model/InvoiceBase/1SalesTable_Record/>Relations/InventLocationId'
 
 
Evaluating binding of format component Sales invoice/page/DocumentDetails/DocumentDetails_LoadPlace_Value.
 
 
 
An error occurred during the 'Format mapping' run. For more information, contact your system administrator.
 
 
Evaluating binding of format component Sales invoice/page/DocumentDetails/DocumentDetails_LoadPlace_Value.
 
 
Error while evaluating expression for path 'model/InvoiceBase/1SalesTable_Record/>Relations/InventLocationId/Name'.
 
 
List is empty at 'model/InvoiceBase/1SalesTable_Record/>Relations/InventLocationId'
 
 
Customer 01-22-002, Invoice 00STAYT-000000042 was not delivered because of a print management setup issue. Verify that print management is set up correctly and the destination is valid.
 
Has anyone seen something like that?
 
Thanks in advance,
 
Foivos
 
 
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  • Verified answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    INVOICE IS BEING POSTED BUT NOT PRINTED
    Hi,
    Judging by the error message, it is likely that there is a problem with the configuration of the format mapping, which is causing so many error messages, you can check if there are any errors or misconfigurations in the format mapping settings that may cause this problem. There have been previous posts on the forums where users have posted similar error messages, and you can refer to these old threads, or if you're not a technician, you can contact your technician to investigate the issue:
    Best regards,
    Kevin

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