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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Reset Password for user
Customer experience | Sales, Customer Insights,...
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Reset Password for user

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Posted on by Adel Orabi 150

Hello,

i have a normal CRM user that I'm using to send emails from the workflows in our dynamics crm 2016.And  now we need to reset the password of this user from the AD for that i'm asking what we have to do in the CRM once the password is changed?and is this will affect the sending emails process?

Also, i need to reset the password of the exchange account that i'm using  in the email server profiler. so, what we have to do in the crm other then updating the password in the email server profile?

Best Regards,

  • Verified answer
    erhan.keskin Profile Picture
    erhan.keskin 2,247 on at
    RE: Reset Password for user

    Hi,

    If the password is used in a mailbox or any configuration that you need to update them. There is no other action I would think you need to take.

    Regards,

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