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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / duplicate process in w...
Customer experience | Sales, Customer Insights,...
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duplicate process in workflow

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Posted on by Community Member 
Hello good afternoon, I am having a problem using workflow, the same event is duplicating.
Any idea what it could be?
Psdt. There is only this process (Method)

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I have the same question (0)
  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    1.If you mean your workflow has been triggered duplicated, you could go to System Jobs to monitor the process and find the reason.

    2.If you mean the actions in this workflow duplicated, you could try the following steps.

    a). Check if your conditions could be conflict.

    b). Use "If...else" for your different conditions in workflow, then if one condition has been met and the action has been triggered,the other will not be met and triggered.

    BTW, could you kindly share more information about your issue with English?

    Regards,

    Leo

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,985 Moderator on at

    Hi,

    I see you have created on-demand workflow which can be only triggered manually by the user. Also it can be triggered from business process flow.

    go to process ->click show dependency->check  how many places you have used this workflow

    Since this is not automated process so I think user has manually triggered this workflow multiple times.

    If found helpful, Please mark my answer verified.

  • Community Member Profile Picture
    Community Member on at

    Hello, good morning, how could I know when the user activated the flow several times?

  • Community Member Profile Picture
    Community Member on at

    Hi Leo Zhang, it is the first option you mention to me (workflow has been triggered duplicate), and I can't find what the reason may be.

    How would I know what the reason for duplicating the workflow is?

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